Would you like assistance with your product or online order?

You are in the right place.

Open a support ticket by filling out the form below, remember to also include your phone number if you need a quick contact.
Our technical team will get back to you within 24 hours. Thank you for choosing us!

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For what reason do you require assistance? *Click to selectChange shipping addressChange billing addressHardware supportOut-of-warranty hardware supportSoftware supportReturn for reconsiderationReturn for malfunctionExchange for buy-backShipment arrived damagedShipment tracking retrievalOther reasons

If you require faster assistance, you can call us directly on +39 0902937812

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You will find the order number in your e-mail or in your account. It is the numeric code followed by the hash mark (#)

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From your smartphone or tablet you can also take photos by clicking the box. It is not obligatory to add the files.

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do you have to send a product for service?

If you have already spoken to our colleagues and have been asked to send us a product for repair, please remember that before sending it, you will have to download our service form, fill it in and attach it to the package that will be delivered to us.

PLEASE NOTE: Assistance will not be handled in the absence of the duly completed and submitted form.